Workforce Development

Building Capability to Improve Outcomes for Children

and Families

 

Heart-based partners with organisations to strengthen domestic and family violence-informed practice, cultural capability and family safety responses through evidence-informed training, coaching and implementation support.

 

Our workforce development programs are designed not only to increase knowledge, but to support the translation of learning into everyday practice.

 

 

 

We Partner With:

Government agencies

Non-government organisations

Aboriginal and Torres Strait Islander Community-Controlled Organisations

Child Protection Services

Family Support Services

Domestic and Family Violence Services

Schools and Educational Settings

Health and Wellbeing Services

Workforce Development Streams

Domestic & Family Violence Practice

Overview

 

Supporting practitioners, supervisors and leaders to respond effectively to domestic and family violence through perpetrator pattern-based practice, survivor partnership and child-focused interventions.

 

Training is grounded in the Safe & Together™ Model and supports organisations to strengthen assessment, decision-making and intervention practices that improve safety and wellbeing outcomes for children and families.

 

Programs

Safe & Together™ 4-Day CORE Training

Safe & Together™ Supervisor Training

Safe & Together™ Refreshers

Domestic Violence-Informed Practice Workshops

Perpetrator Pattern-Based Practice

Partnering with Victim-Survivors

Child-Focused Perpetrator Intervention

 

 

Outcomes

Improved assessment of coercive control

Increased perpetrator accountability

Reduced mother-blaming

Improved child safety outcomes

More defensible decision-making

 

Cultural Capability and First Nations Practice

Overview

 

Supporting organisations to build culturally responsive practice when working with Aboriginal and Torres Strait Islander children, families and communities.

 

Training supports participants to strengthen cultural understanding, develop reflective practice and build confidence in working respectfully alongside First Nations peoples, communities and organisations.

 

Programs

Cultural Fitness

Working with First Nations Families

Trauma, Culture and Healing

Reflective Practice Workshops

Customised Cultural Learning Programs

 

Outcomes

Greater cultural confidence

Improved engagement with families

More culturally responsive practice

Stronger partnerships with communities

 

Mental Health and Wellbeing

Overview

 

Supporting organisations, practitioners and communities to build knowledge, confidence and practical skills in responding to mental health challenges, trauma and social and emotional wellbeing.

 

Heart-based delivers evidence-informed training that recognises the intersections between mental health, trauma, domestic and family violence, culture and wellbeing. Training is grounded in a strengths-based, trauma-informed approach and promotes early intervention, supportive responses and improved outcomes for children, young people, families and communities.

 

Programs

Youth Aboriginal and Torres Strait Islander Mental Health First Aid

Trauma-Informed Practice

Understanding Complex Trauma

Supporting Children and Young People Experiencing Mental Health Challenges

Social and Emotional Wellbeing

Vicarious Trauma and Worker Wellbeing

Domestic and Family Violence, Trauma and Mental Health

Building Resilient Workforces

Customised Mental Health and Wellbeing Workshops

 

 

Outcomes

Participants will develop:

  • Increased confidence in recognising and responding to mental health concerns

  • Improved understanding of trauma and its impacts across the lifespan

  • Greater awareness of social and emotional wellbeing from a holistic perspective

  • Practical strategies for supporting children, young people and families

  • Enhanced ability to respond to individuals experiencing distress or crisis

  • Increased understanding of the intersection between mental health, trauma and domestic and family violence

  • Improved worker wellbeing and strategies to reduce the impact of vicarious trauma

  • Stronger referral pathways and support networks within communities and organisations

 

Tailored Delivery Options

 

Overview

 

Heart-based delivers workforce development programs across Queensland and Australia, tailoring delivery to the needs of organisations, teams and communities.

 

Services may be delivered through:

In-person workshops and training

Multi-day training programs

Conference presentations and keynote addresses

Team development days

Professional development events

New worker induction programs

Refresher training and advanced practice workshops

Community of Practice sessions

Online and virtual training

Hybrid delivery (in-person and online)

Tailored organisational training packages

 

Suitable For:

Government agencies

Non-government organisations

Aboriginal and Torres Strait Islander community-controlled organisations

Schools and educational settings

Health and community services