Practice Consultancy

Strengthening Practice. Supporting Implementation.

Improving Outcomes.

 

Heart-based partners with organisations, leaders, supervisors and practitioners to strengthen domestic and family violence-informed practice, improve decision-making and build organisational capacity.

 

Drawing on extensive experience in child protection, family support, domestic and family violence, mental health and cultural practice, consultancy services are tailored to the unique needs of each organisation and workforce.

 

Heart-based supports organisations to move beyond knowledge acquisition and towards meaningful practice implementation that improves outcomes for children, families and communities.

 

 

Suitable For:

Government Agencies

Child Protection Services

Family Support Services

Domestic and Family Violence Services

Aboriginal and Torres Strait Islander Community-Controlled Organisations

Schools and Educational Settings

Health and Wellbeing Services

Community Organisations

 

 

Heart-based has particular expertise in perpetrator pattern-based practice, survivor partnership, child-focused perpetrator intervention, domestic violence-informed supervision, child protection and family safety practice, and Safe & Together™ implementation.

 

Consultancy Services

Case Consultation & Practice Guidance

 

Overview

 

Supporting practitioners and teams to navigate complex cases involving domestic and family violence, child protection concerns, trauma, mental health challenges and family safety issues.

 

Consultation provides a structured space for reflection, analysis and decision-making while maintaining a focus on child safety, survivor partnership and perpetrator accountability.

 

Services

Complex Case Consultation

Domestic & Family Violence Case Reviews

Child Protection Consultation

Safety Planning Consultation

Family Reunification Planning

Multi-Agency Case Coordination Support

Secondary Consultation for Practitioners and Teams

 

 

Outcomes

Improved assessment and decision-making

Increased confidence managing complex cases

Stronger safety planning

Enhanced child-focused practice

Increased perpetrator accountability within casework

Better outcomes for children and families

Domestic & Family Violence Practice Consultancy

 

Overview

 

Supporting organisations to strengthen domestic and family violence-informed practice through implementation of the Safe & Together Model and perpetrator pattern-based approaches.

 

Consultancy focuses on helping organisations move beyond training and embed practice approaches into day-to-day service delivery.

 

Why This Matters

Training alone does not create practice change. Sustainable implementation requires ongoing reflection, consultation and organisational support.

 

Services

Safe & Together Implementation Support

Perpetrator Pattern Mapping

Case Mapping Reviews

Domestic Violence-Informed Practice Audits

Documentation and Assessment Reviews

Policy and Practice Consultation

Organisational Readiness Assessments

 

 

Outcomes

Increased perpetrator-focused practice

Reduced mother-blaming and failure-to-protect narratives

Improved assessment of coercive control

Stronger survivor partnership

More defensible case decisions

Greater consistency in domestic and family violence practice

Safe & Together™ Partner Agency

 

Heart-based is proud to be recognised as a Safe & Together™ Partner Agency and part of an international network committed to improving outcomes for children and families impacted by domestic and family violence.

Learn More

Leadership, Supervision & Reflective Practice

 

Overview

 

Supporting supervisors, managers and leaders to develop confidence in leading domestic and family violence-informed practice and creating reflective, accountable teams.

 

Coaching is grounded in the Safe & Together Model, reflective supervision principles and strengths-based leadership approaches.

 

Services

Individual Coaching

Leadership Coaching

Supervisor Coaching

Reflective Practice Sessions

Team Development Sessions

Domestic Violence-Informed Supervision Support

Communities of Practice

 

 

Outcomes

Increased supervisory confidence

Improved critical thinking and reflective practice

Greater workforce capability

Enhanced support for practitioners

Improved implementation of training into practice

Stronger organisational leadership

 

Cultural Practice Consultation

 

Overview

 

Supporting organisations to strengthen culturally responsive and culturally safe practice when working alongside Aboriginal and Torres Strait Islander children, families and communities.

 

Consultation supports organisations to move beyond cultural awareness and towards meaningful cultural responsiveness.

 

Services

Cultural Practice Consultation

Cultural Reflection Sessions

Cultural Capability Reviews

Community Engagement Planning

First Nations Practice Support

Culturally Responsive Service Delivery Reviews

 

 

Outcomes

Increased cultural confidence

Improved engagement with First Nations families

More culturally responsive practice

Stronger relationships with communities

Enhanced organisational cultural capability

Improved service accessibility and inclusion

Tailored Delivery Options

 

Overview

 

Heart-based provides consultancy services designed to support implementation, practice development and organisational growth.

 

Consultancy services can be tailored and delivered through:

Individual consultation sessions

Team consultation and case review meetings

Leadership and supervisor coaching

Practice audits and reviews

Reflective practice sessions

Case mapping and planning sessions

Communities of Practice

Organisational implementation support

Online consultation and coaching

On-site organisational support

 

Suitable For:

Child protection

Family support services

Domestic and family violence services

Health services

Schools and educational settings

Government and non-government organisations